Welcome

EXCITING THINGS TO COME.

CHECK OUT OUR COLLECTION BELOW

Collection

Featured collection

About Us

Every brand needs a reason. Shockta was born from a simple but powerful idea. Take what we love and make it our own. We're just two mates who met through staying together whilst studying at university and were brought together by a shared passion for streetwear fashion and a dream to create something that reflects our style and desires. While studying and bouncing ideas around during late nights and early mornings, we realised we didn’t just want to follow trends, we wanted to enhance them. Shockta is our vision come to life, bold, current, and an example of who we are. We're beyond grateful for the support of the people around us. Friends, family, and early believers who've helped us initiate this brand. Shockta is more than clothing, it’s a journey, and we’re just getting started.

Policies

Refund Policy for Shockta

At Shockta, customer satisfaction is a top priority. If you’re not happy with your purchase, we’re here to help.

Returns

Items can be returned within 30 days of delivery.

Items must be unused, unwashed, and in their original packaging with tags attached.

Proof of purchase (receipt or order number) is required.

Non-Returnable Items

Final sale items

Gift cards or stickers

Custom or personalised products

Refunds

Once we receive and inspect your return, we’ll notify you of the refund status.

Approved refunds will be processed to your original payment method within 5–10 business days.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us at shocktashockta@gmail.com.

Shipping

Customers are responsible for return shipping costs unless the item is defective or sent in error.

We recommend using a trackable shipping method.

Contact Us: If you have questions or need assistance with your return or refund, contact shocktashockta@gmail.com.

Privacy Policy for Shockta

At Shockta we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and purchase our products.

Information We Collect

We may collect the following types of information:

Personal information, such as your name, email address, phone number, billing and shipping address.

Payment Information: collected securely via third-party payment processors.

Usage Data: such as IP address, browser type, and pages you visit.

How We Use Your Information

We use the information to:

Process and fulfil orders.

Communicate with you about your purchases and account.

Improve our website and customer experience.

Send marketing and promotional materials (only with your consent).

How We Share Your Information

We do not sell your information. We may share your data with:

Payment processors

Shipping partners

Service providers that help operate our business

Cookies

We use cookies to enhance your experience. You can modify your browser settings to decline cookies, but this may affect website functionality.

Security

We implement appropriate security measures to protect your personal information.

Your Rights

You can access, correct, or request deletion of your personal information by contacting us at shocktashockta@gmail.com

Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page.

Contact Us:
If you have questions about this Privacy Policy, contact us at shocktashockta@gmail.com